Privacy Policy

1. Introduction

Welcome to eCoinX ("we," "our," or "us"), a tap-to-earn coin mining mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

By downloading, installing, accessing, or using eCoinX, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our App.

a. Personal Information You Provide

• Account Information: Name, email address, phone number, username, and password when you register or log in.
• Profile Information: Optional profile picture, referral code, and other profile details you choose to provide.
• User-Generated Content: Any content you submit through the App, including messages, feedback, or support requests.

b. Automatically Collected Information

• App Usage Data: Tap activity, mined coins, referral data, leaderboard positions, task completions, wallet transactions, and in-app interactions.
• Device Information: Device model, operating system version, unique device identifiers (including Android Advertising ID), IP address, device language, time zone, and screen resolution.
• Technical Data: App version, crash logs, performance data, and error reports to improve app stability.
• Network Information: Network type (Wi-Fi, mobile data), connection status, and network capabilities.

c. Permissions and Access

Our App requests the following permissions:

• Camera: Used for QR code scanning features within the App (optional permission).
• Internet & Network State: Required for app functionality, data synchronization, and loading web content.
• Notifications: Used to send you push notifications about rewards, updates, and important information (you can opt-out in device settings).
• Vibrate: Used for notification feedback (optional).
• Advertising ID: Used by advertising services to show personalized ads (you can opt-out in device settings).

3. How We Use Your Information

We use the collected information for the following purposes:

• App Functionality: To enable user registration, authentication, login, and core app features.
• Wallet Management: To maintain your wallet, track coin balances, process internal transfers, and manage transaction records.
• Gamification: To track tap activity, mining sessions, referral programs, leaderboard rankings, and task completions.
• Security & Fraud Prevention: To detect and prevent fake activity, cheating, multiple account misuse, and unauthorized access.
• Analytics & Improvement: To analyze app usage patterns, improve user experience, fix bugs, and enhance app performance.
• Communication: To send you push notifications about rewards, updates, promotional messages, and important announcements (with your consent).
• Customer Support: To respond to your inquiries, provide technical support, and address issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services and Data Sharing

Our App integrates with third-party services that may collect and process your information. We share data with the following service providers:

a. Google Services

b. Unity Ads

c. Data Sharing Practices

• We do not sell your personal information to third parties.
• We share data only with service providers who help us operate the App (advertising networks, analytics providers, cloud services).
• These third parties are contractually obligated to protect your data and use it only for specified purposes.
• We may share data if required by law, court order, or to protect our rights and safety.

5. Advertising and Your Choices

Our App displays advertisements from Google AdMob and Unity Ads. These advertising services may use your Android Advertising ID and device information to show relevant ads.

Opt-Out of Personalized Advertising

You can opt-out of personalized advertising by adjusting your device settings:

Android:
Settings → Google → Ads → Opt out of Ads Personalization
Or
Settings → Privacy → Ads → Reset advertising ID / Opt out of Ads Personalization

Note: Opting out will not stop ads from appearing, but ads will be less relevant to your interests.

Third-Party Privacy Policies

• Google AdMob Privacy Policy
• Unity Ads Privacy Policy

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is transmitted using HTTPS/TLS encryption protocols.
• Secure Storage: Personal data is stored on secure servers with access controls.
• Access Controls: Only authorized personnel have access to user data, and access is logged and monitored.
• Regular Updates: We regularly update our security practices and app to address vulnerabilities.
• Incident Response: In case of a security breach, we will notify affected users and relevant authorities as required by law.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide app functionality and services.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.
• Maintain security and prevent fraud.

Account Deletion: When you delete your account, we will permanently delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Account Deletion

eCoinX provides an in-app account deletion feature.

To delete your account:

1. Open the eCoinX app.
2. Navigate to Settings → Delete Account.
3. (Optional) Provide a reason for deletion.
4. Confirm the deletion request.
5. Your account and all associated data will be permanently deleted within 30 days.

Alternative Method: You can also request account deletion by emailing us at contact@ecoinx.cloud with your account details.

9. Children's Privacy (COPPA Compliance)

eCoinX complies with the Children's Online Privacy Protection Act (COPPA) and other applicable child data protection laws.

• Our App is suitable for users of all ages.
• We do not knowingly collect personal information from children under 13 years of age.
• If we discover that we have collected information from a child under 13, we will delete it immediately.
• If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@ecoinx.cloud.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal requirements).
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt-out of personalized advertising, marketing communications, or data processing.
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.
• Object to Processing: Object to certain types of data processing (where applicable).

To exercise these rights, contact us at: contact@ecoinx.cloud

We will respond to your request within 30 days (or as required by applicable law).

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our App, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold.
• Right to delete personal information held by us.
• Right to opt-out of the sale of personal information (we do not sell personal information).
• Right to non-discrimination for exercising your privacy rights.

To exercise your California privacy rights, contact us at contact@ecoinx.cloud.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access, rectification, erasure, and restriction of processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent.
• Right to lodge a complaint with a supervisory authority.

Legal Basis for Processing: We process your data based on consent, contract performance, legal obligations, and legitimate interests.

14. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of significant changes by:

• Posting the updated policy in the App.
• Sending an in-app notification.
• Updating the "Last Updated" date at the top of this policy.

Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Cookies and Tracking Technologies

Our App uses cookies, web beacons, and similar tracking technologies to:

• Remember your preferences and settings.
• Analyze app usage and performance.
• Provide personalized content and advertisements.

You can control cookies through your device settings or browser preferences, though this may affect app functionality.